Terms of service

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use. This together with our privacy policy govern our relationship with you in relation to this website. The terms 'Knighton Music Centre', 'us', 'we' or 'our' refer to the owners of the website. The term 'you' refers to the customer of the website. The use of our website is subject to the following terms of use:

Payment:

Payment must be received in full before any goods can be dispatched by us.

Delivery:

Responsibility for the goods purchased passes to you upon delivery. Next day shipping applies to UK mainland only for Tuesday to Friday delivery. We can only deliver goods to the same address to which the credit/debit card used to pay for the goods is registered. Delivery will normally be made by a fully-insured courier service within normal business hours.

The delivery charge will be shown at the checkout stage. All delivery is subject to stock availability. Damages/shortages must be notified to us within 24 hours of delivery.

Money Back Guarantee:

Goods can be returned for any reason within 7 working days for a refund, less carriage costs. Returned goods must be in their original condition and packaging.

Returns and Refunds:

If a product develops a fault within 30 days of receipt then a customer can either:

  • Request the return of the product for a refund.
  • Request the repair of the product.
  • Request the replacement of the product.
  • Refunds can only be made by the method originally used to pay for the goods. The refund for a cancelled contract will be made within 30 days. Goods that have been altered from their original condition in any way cannot be returned. Goods cannot be returned as faulty where a specific defect in the product was brought to the attention of the customer at the point of sale.
General:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

This does not affect your statutory rights.